Privacy Policy for Catering in Prague.cz
Personal data controller
The data controller is the company ID: 21763097, Kryšpínova 567/8, Prague 10
Any questions regarding the processing of personal data can be sent to the following contacts:
E-mail: info@catering-v-praze.cz
Phone: +420 799 565 997
1. Introduction
This Data Protection Statement applies to the processing of all personal data of consumers, customers, suppliers and business partners ("Business Partners") by the company registration number: 21763097 Kryšpínova 567/8, Prague 10 (hereinafter referred to as "Our Company" or "We").
This Data Protection Statement does not apply to business-related data or company data.
Our company is the controller of the personal data of the business partner. This statement sets out who we are and for what purposes we process your personal data and other information about you. If you have any questions, you can use the contact details at the end of this statement.
This data protection declaration is processed to the extent required by law, pursuant to Act No. 101/2000 Coll., on the Protection of Personal Data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), which is effective as of 25 May 2018. This statement may change from time to time and the current version is always published on our website. If significant changes are made, we will inform you.
The last changes and modifications were made on 1 January 2024.
2. For what purposes do we process your personal data?
Our Company will process your personal data when you conduct business transactions between you and Our Company, when you visit our websites, social networks or applications or in the context of other contact with us.
A. Answers to your questions
If you contact us, we will use your personal data to respond and answer your questions, enquiries and in other cases of our contact.
To this end:
we process your personal data on the basis of your consent if you provide us with your personal data.
We process your name, contact details, your correspondence with us, your questions, and any other personal data necessary to answer your queries.
B. Development and improvement of products and/or services
We process your personal data to evaluate, analyse and improve our products and (customer) services. We use your personal data to analyse customer behaviour and make appropriate adjustments to our products and services.
When you use our websites, social media profiles or apps, or enter or search for data through these websites or apps, we also process your personal data for the purpose of compiling analytical reports. We use your personal data to analyse customer behaviour, make appropriate adjustments to our products and services in order to improve them. This means that we analyze how often you read our newsletters, how often you visit our websites and apps, which pages you click on, and what products and services you purchase through our websites and apps. In order to supplement our database used for the above purposes, we may procure additional data from public sources.
To this end:
We process your data based on our legitimate interest to improve our products and services.
We process your contact details such as your address and email address, personal data such as your name and date of birth, payment and credit information and correspondence with Our company.
In addition, we process personal data that you have entered through our website or that has been generated when using our website and technical data from your device, such as its IP address, the pages you have visited on our website, information about which pages you click on and browse, and the length of your visit to our website, if you agree to the cookie policy.
If you choose to participate in our questionnaires, surveys, we may ask you to provide us with your personal information such as your address, email address, your name. We may also use the personal information you have provided to us as part of a survey for these purposes.
C. Evaluation and acceptance of the customer, supplier or business partner
If you contact us, we will process your personal data for the purpose of confirming and verifying your identity and for the purpose of evaluating and verifying the possibility of further cooperation. Our company will also process your personal data for administrative purposes, such as checking and comparing it with records available in public registers of state and supervisory authorities.
For this purpose
We process personal data because it is necessary for the conclusion of a contract between you and our company - we cannot conclude a contract without obtaining the required information from you.
We process your contact details such as your address and email address, personal details such as your name and date of birth, company, payment and credit information and details of your correspondence with Our Company.
D. Conclusion and performance of the contract
If you have purchased a product or service from us as a customer or if you work with us as a supplier or business partner, we process your personal data for administrative purposes such as sending invoices and making payments. We also use your personal data to deliver, receive and administer our or your products and services. Our company will process your personal data for the purpose of further performance of our contract, including the delivery of customer services. If you request access to Our Company's premises, We will process your personal data for inspection purposes.
For this purpose
We process personal data because it is necessary for the conclusion of a contract between you and our company.
We process your contact details such as your address and email address, personal details such as your name and date of birth, company, payment and credit information and details of your correspondence with Our Company.
E. Relationship Management and Marketing
We use the information stored in our customer database to send you relevant offers and newsletters, as well as to provide customer service and to send you news, updates and offers. We also use your personal information to develop, conduct and analyse marketing research and marketing strategies.
To this end:
When sending newsletters and/or marketing and other mutual communication, we process your personal data on the basis of your consent. In addition, we process personal data on the basis of our legitimate interest in order to improve our marketing strategy.
We process your contact details such as your address and email address, personal data such as your name, contact preferences, payment information, order history, order history and correspondence with Our company.
F. Business activities and internal management
We process your personal data when carrying out and organising our business activities. This includes general management, order management and management of our assets. Our company also processes your personal data for internal management purposes. We conduct audits, investigations, business checks and manage and use directories of customers, suppliers and business partners. We also process your personal data for financial administration and accounting, archiving and insurance purposes, legal and business consultation and for dispute resolution. Our company is audited and we are required by law to share this data with a third party auditing company.
To this end:
We process personal data on the basis of our legitimate interest in order to maintain and develop our business activities.
We process your contact data such as your address and email address, personal data such as your name, payment information, order and payment history, correspondence with Our company and data generated in the course of the performance of the contract concluded between you and Our company.
G. Organizational analysis and development, management reporting, acquisitions and divestitures
In our company, we process your personal data in order to be able to prepare and present reports and analyses. We use aggregated/anonymised personal data to prepare reports for the management of Our Company and to analyse our business activities. We conduct surveys of customers, suppliers and business partners to learn more about your views in the preparation of our reports to Our management. We also process your personal data for the purposes of reporting to Our management in connection with mergers, acquisitions and divestitures, and for the purpose of implementing these transactions.
To this end:
We process personal data on the basis of our legitimate interest in order to maintain and develop our business activities.
We process your contact details such as your address and email address, personal data such as your name and date of birth, order and payment history, correspondence with Our company and information you have provided to us as part of our surveys.
H. Use of our website or applications
When you use our website, we process technical data to enable you to use the functions of our website and to enable our website administrators to manage and improve the website.
To this end:
We process personal data on the basis of our legitimate interest to create and make available a technically suitable website, and to improve the functionality of our website.
We process personal data that you have entered via the website or that has been generated when using Our Company's website, and technical data from your device, such as its IP address, the internet search engine you use, the pages you have visited on Our website, information about which pages you click on and browse, and the length of your visit to Our website - we process this data in accordance with the Cookie Policy.
I. Enabling your contact with us
Our company is active on social media platforms such as LinkedIn, Instagram, Facebook, YouTube and TikTok. If you contact Our Company via social media, we process your personal data in order to answer your questions and respond to your messages.
To this end:
We process personal data on the basis of our legitimate interest to respond to your enquiries and to refer you to our social media pages.
We process the communication channels you have chosen to use when communicating with us and the personal data you have provided to our company. This includes your (user) name, address, email address and the personal data you have provided in your message. In addition, when you use links to third party websites or applications, cookies may also be placed on your device by the relevant third party.
J. Monitoring and control
We monitor our processes to verify compliance with our policies, regulations and code of ethics. In the course of our monitoring activities, we may access and review your personal information.
For this purpose
We may process your personal information based on our legitimate interest in monitoring our internal processes and compliance with the law and our Code of Conduct.
We may access personal information that is stored on our systems and may be reviewed for compliance purposes. Personal information that we have access to and that is reviewed will not be retained for compliance purposes, except where we need it for further investigation of possible non-compliance.
We do not retain your personal data for this purpose unless it is related to a potential breach. In this case, we will retain your relevant personal data until the relevant investigation or proceedings have been completed.
K. Protecting health, safety and ensuring integrity
At our company, we highly value your health, safety, security and integrity. We process your personal data to ensure the protection of our employees, customers, suppliers and business partners. For this reason, we verify your authorization to access our premises and may perform a verification of your personal data, with records available in public registers of governmental and supervisory authorities. We also process your personal data to ensure the protection of Our Company's property and that of Our employees and customers.
To this end:
We may process your personal information based on our legitimate interest in monitoring our internal processes and compliance with the law.
We process your contact details such as your address and email address, personal data such as your name and date of birth, order and payment history and your history of visits to our premises.
L. Compliance
In some cases, we process your personal data to comply with laws and regulations, such as tax and legal obligations related to business activities. Where required by applicable laws and regulations, we may be required to disclose your personal data to administrative or supervisory authorities.
To this end:
We process your personal data to ensure compliance with applicable law.
We process your contact details such as your address and email address, personal details such as your name and date of birth, order and payment history, VAT and other tax details.
M. Participation in promotional and other events
We send you information about promotional events and invitations to participate in various activities. If you choose to participate in any of these activities, we need your personal data to be able to organise these activities. In addition, if you participate in one of these activities, we need your personal data to evaluate the promotional or other event in question.
For this purpose
We process your personal data on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of the processing based on your consent prior to its withdrawal.
We process your name, address, email address and records of the relevant action.
3. How long do we keep personal data?
Our company will generally only retain business partner data for as long as required for the relevant business purpose, to the extent reasonably necessary to comply with applicable law. Immediately after the expiry of the relevant retention period, the data will:
a. Securely deleted or destroyed,
b. Anonymized,
c. Transferred to an archive (unless prohibited by law or a valid shredding plan).
4. Who has access to your personal data?
A) Access to your personal data within Our company
Your personal data may be transferred between the owners of Our Company. We transfer your information for administrative purposes and so that we have a complete overview of your contracts. We may also transfer your information in order to offer you a complete package of services and products. Employees of Our Company are authorised to access personal data only to the extent necessary for the purposes set out and for the performance of their job duties.
B) Third party access to your personal data
If necessary for the provision of Our Company's products and services, the following third parties may also have access to Your personal data: banks, insurance companies, auditing firms, IT suppliers, accountants, consultants and other entities that may process Your data to the extent necessary to support Our Company's activities. If a third party gains access to your personal data, Our Company will take contractual, technical and organisational measures to ensure that your personal data is processed only to the extent that such processing is necessary. Third parties will only process your personal data in accordance with applicable law. If personal data is transferred to a third party in a country that does not provide an adequate level of data protection, we will take measures to ensure that your personal data is adequately protected, for example by negotiating standard EU contractual terms with these third parties. In other cases, your personal data will only be transferred to third parties if required by applicable law.
5. How your personal data is secured
We have put in place appropriate security measures to ensure the confidentiality and security of your personal data. We have put in place appropriate technical, physical and organisational measures to protect personal data against accidental and unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access, as well as against all other forms of unlawful processing (including unlawful collection).
6. How can you exercise your privacy rights?
You have the right to request access to or review of your personal data and, under certain conditions, the right to rectification or erasure of your personal data. In addition, you have the right to request a restriction of processing relating to your personal data, the right to object to processing, as well as the right to data portability. To exercise your privacy rights, please contact us using the contact details provided in the final section of this data protection statement. Please note that for the purposes of further communication, we may ask you for additional information in order to verify your identity.
7. Can you withdraw your consent?
You can always revoke your consent. Please note that this revocation will not have retrospective effect. To withdraw your consent, please contact us using the contact details provided at the end of this data protection declaration.
8. How to make a complaint?
If you have a complaint about the use of your personal data by Our Company, you may raise this complaint through the contact person whose details are set out at the end of this statement. In addition to filing a complaint with Our Company, you may also address your complaint to the supervisory authority - the Office for Personal Data Protection, Address: Pplk. Sochora 727/27, 170 00 Prague 7-Holešovice, https://www.uoou.cz.
9. How can you contact us?
If you have questions about how we process personal data, please read this statement first. If you have additional questions, please contact us at:
E-mail: info@catering-v-praze.cz
Phone: +420 799 565 997
I confirm that I have read the contents of this declaration and agree to the processing of my personal data for the purposes, to the extent and in the manner set out in this declaration.
